Arun Rai
Regents' Professor of the University System of Georgia
Robinson Chair of IT-Enabled Supply Chains & Process Innovation
Harkins Chair of Information Systems

Center for Process Innovation
CIS Department
J. Mack Robinson College of Business 
Georgia State University 
Phone: +1(404)413-7857
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Selected Recent Publications
  • Rai, A., Arikan, I., Pye, J. and Tiwana, A., Fit and Misfit of Plural Sourcing Strategies and IT-enabled Process Integration Capabilities: Consequences for Firm Performance in the U.S. Electric Utility Industry, MIS Quarterly, January 2015 .

  • Rai, A., and Tang, X., IT-enabled Business Models: A Conceptual Framework and A Coevolution Perspective for Future Research, Information Systems Research, 2014. 25(1), 1-14.

  • Im, G. and Rai, A., IT-Enabled Coordination for Ambidextrous Interorganizational Relationships, Information Systems Research, January 2014, 25(1), 72-92.

  • Rai, A., Pavlou, P., Im, G., and Du. S., Inter-firm IT Capabilities and Communications for Co-Creating Relational Value: Evidence from the Logistics Industry, MIS Quarterly, 36(1), 2012, 233-262.

  • Hsieh, J., Rai, A., and Xu, S., Extracting Business Value from IT: A Sensemaking Perspective of Post-Adoptive Use, Management Science, 57 (11), 2011, 2018- 2039.

  • Hsieh, P., Rai, A., and Keil, M., Addressing Digital Inequality through Government Initiatives: Forms of Capital that Affect ICT Utilization, Information Systems Research, 22 (2), 2011, 233-253.

  • Rai, A., and Tang, X., Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Interorganizational Relationship Portfolios, Information Systems Research, 21 (3), 2010, 516-542. (This article was featured as an executive briefing in The Economist.)

  • Rai, A., Maruping, L., and Venkatesh, V., Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics, MIS Quarterly, 33 (3), 2009, 617-641.


Arun Rai is Regents’ Professor of the University System of Georgia, Robinson Chair of IT-Enabled Supply Chains and Process Innovation, and Harkins Chair of Information Systems at the Robinson College of Business at Georgia State University. He has held visiting appointments at universities in Germany, France, Hong Kong, Slovenia, and Australia. His expertise is in IT-enabled innovation, business value, and governance of interorganizational relationships. He co-founded the Robinson College of Business’ Center for Process Innovation and in 2006 was appointed Regents’ Professor of the University System of Georgia for outstanding contributions in research, teaching and service. He was named a Fellow of the Association for Information Systems in 2010 for outstanding contributions in research, teaching and service to the Information Systems discipline and received the INFORMS Information Systems Society (ISS) Distinguished Fellow Award in 2014 for outstanding intellectual contributions to the Information Systems discipline.